• Do you deliver?

    Delivery & Pick up is available up to 50 miles roundtrip from my office and if your total rental purchase is $70 or more. Here are the flat rates for delivery & pick up:
    0-10 miles = Free
    11-20 miles = $30
    21-30 miles = $45
    31-40 miles = $60
    41-50 miles = $75
    You can determine round trip miles by inputing our address to your event location and multiply the distance (miles) x 2.
    Office: 6772 Sandlewood Rd, Woodbury, MN 55125

    You also have the option to pick up and drop off for free.

  • Can I customize my rental with a different paint color and signage?

    Depending on the rental you choose, you may have the option to add custom wording and a different paint color for additional fees.

    -Customized Wording/decals: Starting at $30 (removable vinyl sticker)
    -Paint: Starting at $30 (price varies depending on what you need done

    However, some rentals already include paint and decals in its rental price, so
    please read description carefully to know what is and is not included with the rental.

  • How do we pay?

    Once booking is approved and confirmed, an agreement form will be sent via email for you to fill out and sign. The security deposit will be required after signing to reserve your date.
    Bookings exceeding $200, will require a security deposit equivalent to 30% of the total rental fee. For bookings totaling less than $200, a $50 security deposit will be required.

    Security deposits can be sent to:
    Venmo @thefestivecollection
    Cash App $thefestivecollection

    A separate invoice for the full payment of the rental item(s) will be sent after signing agreement form.

  • What's your cancellation policy?

    You may cancel the rental agreement at any time prior to the rental date, and receive a full refund of any payments made, but not including the security deposit.

    The Festive Collection may cancel the rental agreement at any time due to unforeseen circumstances or events beyond our control. In the event of such cancellation, the Renter will receive a full refund of any payments made, including the security deposit.

  • Are rentals charged on a daily rate?

    Rentals are not calculated on a daily rate; instead, charges apply exclusively per event.

    However, if the item(s) are rented for more than 4 days, an extra charge equivalent to the full rental cost of the items will be incurred.

  • What does the "festive collection" mean?

    We maintain a collection of decor and other items suitable for all your events and festivities!

    • fes·tive (adjective)
      -- relating to a festival; cheerful and jovially celebratory.
      -- an event that’s full of joy, smiles, and excitement.
      Synonyms: celebration, jolly, happy, good-time, merry.
    • col·lec·tion (noun)
      -- the action or process of collecting someone or something.
      Synonyms: group, gather, stock, store, treasury.
  • Do you do decorating?

    I don't offer decorating services, I simply supply large items and other decor elements to kickstart your event theme.

    But I encourage you all to unleash your creativity and infuse your event with your unique twist and style. I believe in you!!!

  • Do you have a showroom?

    No, at least not yet! Currently, all available rental items are showcased on my website. If you require additional photos or clarification regarding a particular item, please feel free to reach out for more information.

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